Shipping policy

Shipping

We ship Australia-wide from Byron Bay, NSW. Every order is packed by hand and sent with tracking.

Processing time: orders are dispatched within 1–2 business days (Monday to Friday, excluding public holidays). You'll get an email with your tracking number as soon as it ships.

Shipping rates:

• Free standard shipping on orders over $60 AUD.

• Standard shipping: $11 AUD for orders under $60 (usually 3–5 business days).

• Express shipping: $15 AUD (usually 1–2 business days).

Delivery times are estimates from the carrier and can be longer for regional and remote areas.

We currently ship within Australia only.

If your parcel arrives damaged or doesn't arrive, email parvayerbamate@gmail.com with your order number and we'll sort it out.